Gaya APA

SMART, R. (2016). The Agile Marketer : Turning Customer Experience into Your Competitive Advantage . New Jersey: John Wiley & Sonc. Inc..

Gaya MLA

SMART, Roland. "The Agile Marketer : Turning Customer Experience into Your Competitive Advantage". New Jersey: John Wiley & Sonc. Inc., 2016. Text.