Gaya APA
PETERS, J, H., AMEIJDE, L, V. (2003).
Hospitality in Motion : State of the Art in Service Management .
New Jersey:
Gramedia Pustaka Utama.
Gaya MLA
PETERS, Jan, Hendrik., AMEIJDE, Lenny, Van.
"Hospitality in Motion : State of the Art in Service Management".
New Jersey:
Gramedia Pustaka Utama,
2003.
Text.