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This revised edition of Deborah Tannen's first discourse analysis book, Conversational Style--first published in 1984--presents an approach to analyzing conversation that later became the hallmark and foundation of her extensive body of work in discourse analysis, including the monograph Talking Voices, as well as her well-known popular books You Just Don't Understand, That's Not What I Meant!,…
Microsoft is well-known for being an intense place to work: employees face constant pressure to innovate and excel and are passionately devoted to their jobs. In this insightful book, Anna Rowley reveals the major problems all managers face and shows how to conquer them. She distills the characteristics every leader must have to succeed in a demanding environment, including belief, confidence, …