Gaya APA
BARNES, James G.. (2003).
Secrets of Customer Relationship Management (Cet. 1).
Yogyakarta:
Andi Offset.
Gaya Chicago
BARNES, James G..
Secrets of Customer Relationship Management.
Cet. 1
Yogyakarta:
Andi Offset,
2003.
Text.
Gaya MLA
BARNES, James G..
Secrets of Customer Relationship Management.
Cet. 1
Yogyakarta:
Andi Offset,
2003.
Text.
Gaya Turabian
BARNES, James G..
Secrets of Customer Relationship Management.
Cet. 1
Yogyakarta:
Andi Offset,
2003.
Print.