Gaya APA
Tjiptono, Fandy, CHANDRA, Gregorius. (2019).
Service, Quality & Customer Satisfaction (Edisi 5).
Yogyakarta:
Andi Offset.
Gaya Chicago
Tjiptono, Fandy, CHANDRA, Gregorius.
Service, Quality & Customer Satisfaction.
Edisi 5
Yogyakarta:
Andi Offset,
2019.
Text.
Gaya MLA
Tjiptono, Fandy, CHANDRA, Gregorius.
Service, Quality & Customer Satisfaction.
Edisi 5
Yogyakarta:
Andi Offset,
2019.
Text.
Gaya Turabian
Tjiptono, Fandy, CHANDRA, Gregorius.
Service, Quality & Customer Satisfaction.
Edisi 5
Yogyakarta:
Andi Offset,
2019.
Print.