Gaya APA
BUTTLE, Francis. (2007).
Customer Relationship Management = Manajemen Hubungan Pelanggan .
Malang:
Bayumedia Publishing.
Gaya Chicago
BUTTLE, Francis.
Customer Relationship Management = Manajemen Hubungan Pelanggan.
Malang:
Bayumedia Publishing,
2007.
Text.
Gaya MLA
BUTTLE, Francis.
Customer Relationship Management = Manajemen Hubungan Pelanggan.
Malang:
Bayumedia Publishing,
2007.
Text.
Gaya Turabian
BUTTLE, Francis.
Customer Relationship Management = Manajemen Hubungan Pelanggan.
Malang:
Bayumedia Publishing,
2007.
Print.